Support
Need help?Write to hello@splitpixel.eu and mention "Garantostop", your phone model and your Android version. Please don't send photos of your receipts unless I ask — usually they aren't needed.
Frequently asked questions
The app read the wrong date from my receipt.
The app suggests a date from the receipt's QR code or text, but you always have the final word — tap the date and correct it. Faded thermal receipts are the hardest; a well-lit, flat photo helps.
I'm not getting reminders.
Check that notifications are allowed for Garantostop (Android Settings › Apps › Garantostop › Notifications) and that battery saving isn't stopping the app. Some phone brands are stricter than others.
How do I move my receipts to a new phone?
Turn on Google Drive backup in Settings › Backup before switching phones. On the new phone, install Garantostop, choose the same Google account and pick one of the last 7 backups to restore. No Google account? Use "Export ZIP" on the old phone and "Restore from ZIP" on the new one.
Can anyone else see my receipts?
No. They are stored on your phone and, if you use backup, in your own Google Drive. I never receive them. Details are in the privacy policy.
Can I get a refund?
Within 48 hours of purchase you can request a refund directly from Google Play. After that, write to me. Your statutory consumer rights always apply.